When you switch from Airtel to another mobile service provider without changing your phone number, your Airtel number becomes inactive. But, you need to make sure your dues are cleared before you port your number. As non-payment of bills may have a negative impact on your credit score and report. If you have an outstanding bill, your connection will be disconnected and you may no longer be able to use the services. In addition to being blacklisted, paying your postpaid bills late will undoubtedly have negative consequences, so it is best to pay off any outstanding Airtel postpaid bill as soon as possible.
However, if you have an outstanding bill on your postpaid number that you forgot to pay, you can still make the payment online. Bill payments can be made quickly using the Airtel Payments Bank on the Airtel Thanks App. The app also allows you to browse through Airtel postpaid plans and you can even acquire your billing details online. But first, let’s understand how to check your postpaid bill on the Airtel thanks app.
How to check your Airtel postpaid bill online?
You can check your postpaid bill details online by following the steps below:
Step 1: Visit the Airtel website or download the Airtel Thanks app.
Step 2: Select Postpaid.
Step 3: Enter your postpaid phone number.
Step 4: Choose Airtel as your mobile operator
Step 5: Select Fetch Bill and you will be able to view the bill amount.
Step 6: Pay your Airtel online bill and you’re done!
Another way to check your Airtel postpaid bill is by dialling *121# from your mobile phone. Now that you know your postpaid bill amount you can make the payment via the Airtel website or the app. Here is a step-by-step guide on how to use an inactive Airtel number to pay your postpaid bill.
How to make your outstanding Airtel postpaid bill payment?
Postpaid bill payment via the website
Step 1: Log in to the official Airtel website at https://www.airtel.in/bank/.
Step 2: Enter your Airtel number in the ‘Postpaid’ field.
Step 3: Select Airtel as your mobile operator from the dropdown menu and enter the bill amount.
Step 4: Choose a payment method and enter the OTP generated on your mobile.
Step 5: Complete the online postpaid bill payment.
Postpaid bill payment via the Airtel Thanks App
Step 1: Log in to the Airtel Thanks app.
Step 2: Select the ‘Mobile’ option under the ‘Pay Bills’ tab.
Step 3: Please enter your Airtel mobile number.
Step 4: Choose Airtel as your mobile operator and press the ‘Pay Now’ button.
Step 5: Fill in the postpaid bill amount and choose a payment method.
Step 6: Enter the OTP sent to your mobile phone and complete the mobile bill payment.
Airtel customer care services
If you face any issues with making your bill payments, you can contact the Airtel customer service number by dialing 111 / 121 from your Airtel number. The customer service number for other service providers is +234 802 150 0111 and +234 802 150 0121.